Frequently Asked Questions....
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WHAT TO BRING
A picnic rug to laze around on, or seating. Please be mindful of others around... and behind you! A picnic basket, bag or esky to fill with the great produce on offer. Sun protection (hat, sun block)
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WHAT NOT TO BRING
Food - other than baby food and special dietary needs.
Alcohol. There are plenty of great local producers, serving delicious food and products they've grown on the land.
Marquees , gazebos, tents or other items that may impede safety or peoples enjoyments. Umbrellas and kids tents are ok!​
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I HAVE SPECIAL DIETARY REQUIREMENTS, CAN I BRING MY OWN FOOD?
Yes, if you have a medical reason. 'Outta Town' is not only about the great music but also about enjoying the great food that local stallholders have made for you.​
CAN I BRING MY OWN ALCOHOL? No, 'Outta Town' is a licensed event, an extensive range of alcohol is available at the events.​
WILL BAGS BE CHECKED? It is a condition of entry that bags and eskys are be checked at the venue entrance. We do this with patron safety in mind and ask for your understanding.​
IS MERCHANDISE AVAILABLE? Yes, merchandise is available at the event. It is at the artists discretion as to whether they sell merchandise on the day. Often artists will visit the merchandise tent after a performance for an informal meet & greet with fans, so please head over and say hello!
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CAN I SMOKE AT THE EVENT? Outta Town is a family friendly event so we ask that you refrain from smoking at the event. You are permitted to exit the event area and use the designated smoking areas.​
WHERE CAN I PARK? Depending on the venue parking is available on site. ​
CAN I BRING THE KIDS? Kids under the age of 12 are free and encouraged to come along. Kids aged 12 and over will be charged full price. Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times.​
IS FIRST AID AVAILABLE? Yes. Please ask Security, Event staff or First Aid officers for help. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.​
ARE PASSOUTS AVAILABLE? Yes.
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CAN I BRING MY ESKY? Yes, however they may be inspected for prohibited content prior to entry.
WHAT IF IT RAINS? Yes the event will proceed rain, hail or shine. Please bring a poncho or rain coat with you if poor weather is forecast.
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WHERE IS LOST PROPERTY? If you find or lose something – please go to the merchandise tent.
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ARE THE PROGRAM TIMES OR ARTISTS LIKELY TO CHANGE? Occasionally changes occur that are out of our control. Scheduled performance times and artist line-ups are subject to change. No refund will be offered in these circumstances.
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ARE THERE DISABLED FACILITIES? Yes. Disabled toilets, parking and viewing areas are available. Just look out for a Harvest ‘n’ Graze staff member for information.
CAN I GET MY TICKETS ON THE DAY? For this event we have strict capacity restrictions so numbers are limited. We highly recommend you get you tickets before the event!
CAN MY LOST TICKET BE REPLACED? No. Unfortunately once the ticket sale is processed the purchase is final. Even if we have a record of your purchase, we cannot be certain that the ticket will not be re-used.
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TRAVEL OPTIONS
Some regional events are sponsored by local transport providers. Please check on our the event page and information will be there, if you are interested in registering for transport please email us!
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IF THERE IS ANYTHING WE HAVEN'T COVERED HERE, PLEASE EMAIL US info@musicsupply.com.au AND WE WILL ENDEVOUR GET ANSWER ALL OF YOUR QUESTIONS.
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ENJOY THE DAY! xx The Outta Town Team